It's nice to meet you.
I currently serve as Head of Service Design for Yoma Bank, a commercial bank in Myanmar. I am a founder of the collective Appropriate. I'm an interaction and service designer, researcher, facilitator and creative consultant. I lead international research and design projects that inform strategy, product and policy decision-making.
I work primarily in emerging markets, emerging technologies and forward-leaning applications of design methods. I produce artifacts and facilitate conversations to support companies in making strategic decisions on how they run, the products they make and how they make them. I have lead projects with Studio D Radiodurans, including many in partnership with Proximity Designs. I sometimes collaborate with the talented folks at Formation to understand how people experience environments. I work closely with a handful of technology startups, including Smarter Sorting, a platform that reduces municipal hazardous household waste incineration through diversion, reuse and up-cycling. I was, not long ago, an interaction designer-then-associate director at frog, where I also acted as design research leadership for the Austin studio. I'm a member of the founding faculty at the Austin Center for Design, and run a small cosmetics company.
I'm most often in Austin, Yangon and NYC.
Press, Talks, Etc: